Thank you for choosing Hought Fine Art & Leather & Endurance Tack. We guarantee customer satisfaction. If for any reason you have problems or questions with what you receive, please do not hesitate to call us at 707-599-9493.

Endurance Tack Items Needing Modification or Exchange:

Our goal is for our tack to correctly fit your horse and for you to be pleased with it. It is important to carefully check over the item(s) you receive for correct sizing, color and hardware. If for any reason your tack needs to be exchanged or modified, please call or email before sending it to us.

Exchange Policy: Endurance Tack

Standard Arab/Cob and/or horse size items (standard sizes can be put in our inventory) maybe exchanged at no charge. When ordering extra small or large sizes, please furnish some sizes of existing tack that you are using. If you have any questions please call or email. If you have an exchange, please try to send it back within 30 days of receiving the item. Please call or email first at 707-599-9493.

Custom items (tack made with nonstandard widths or atypical hardware needing modifications and/or adjustments will be at the customer's expense.

Return Shipping Instructions:
To have your items returned to you in a timely manner, it is important to include the following:

1. The item--clean and/or like new (see instructions below).*
2. The item tagged with your name, address and phone number (masking tape will do).
3. Place masking tape with written instructions on the area(s) requiring change, i.e. plus 1“ or less 1“ and so forth.
4. Detailed written instructions describing the modifications.

*Cleaning Instructions: Wash with soap and water.

Thank you for your business.

Eric and Gail Hought

Toklat Products:

Cinches, Irideon® Riding Apparel, Saddle Pads: Ricotti, English, Toklat, Tucker, Woolback & Splint Boots: Toklat considers Toklat Saddle Pads, English Pads, Woolback Pads, Ricotti Pads, Tucker Pads, Toklat cinches and girths as custom orders, and as such, they are non refundable items.

Other Accessory Items:

EquiPedic® and Tipke-collapsible Foldit Carts. These items may be returned for store credit at our discretion. You may receive return authorization at 707-599-9493.
 
 
Thank you for shopping with us.
Gail and Eric Hought